About BoxCart

Testimonials

Check out what our customers have to say about BoxCart!

THE ULTIMATE TESTIMONIAL: Many thanks to our past customer Peter Z. (Mount Vernon, VA) who asked BoxCart to give a presentation at a recent Prince William Regional Chamber of Commerce event on how to deliver Excellent Customer Service. We're delighted to have been chosen, and we thoroughly enjoyed sharing our experiences with other local business owners!

"We were very satisfied with the move by BoxCart Movers. Leon and Shirley are true professionals as well as nice people. The movers and packers worked hard and were friendly and responsive to our needs. The move was not cheap, but I can think of no better use for the cliché that you get what you pay for."

Jeff and Daniele R.

"From start to finish, the service provided by your company was absolutely terrific. The personal 'thank-you' note that you sent to me after I engaged BoxCart for the storage of my belongings was a very nice touch. Everyone that I dealt with at BoxCart was extremely courteous and professional. I have recommended your company to a few people in my neighborhood, and I will continue to recommend BoxCart in the future. I plan on using your services again when I move in the future.

 

In this day and time when the meaning of 'Customer Service' has been forgotten by most companies, it is nice to work with a company like BoxCart that goes to great lengths to please customers. Thank you again for a most pleasant experience, and please feel free to use me as a reference anytime."

Trisha P. -- Vienna, VA

"I just want to tell you how much I appreciated you all working with our changes and to let you know how pleased we were with your services. The movers were organized (unlike me) and kept moving the entire time. I was amazed at how they were able to maneuver the furniture down hallways and through doors without damaging the walls or the furniture. I am passing your name on to our realtor to add to her list of references and will be sure to recommend your company in the future. Thanks again for all your efforts."

Pat D. -- Manassas, VA

"With customer service seeming to be at an all-time low these days, it's easy to complain about poor companies and to forget to thank the ones that do things right - so I'm writing to say "Thanks!" It's obvious that your company takes customer service seriously rather than just paying lip service to it, as so many other companies do. Every interaction I had with your company, whether with office staff or a driver, was flawless, as was your service and billing.

We're fortunate to love our new home, and don't plan on moving anytime soon, so I can't see needing your service anytime in the near future...which is also unfortunate, since you're such a great company to deal with. Rest assured, though, that we'll recommend you to anyone who needs off-site storage! Thanks again."

Rich W. -- Silver Spring, MD

"Can I just tell you how impressed I continue to be with your follow up? From the thoughtful letters to emails, you harken back to a time when business etiquette and thoughtfulness was the norm. I must confess, I did not expect this from a storage rental company. Thank you so much for your service. You can rest assured that I will refer business to you."

Penny P. -- Alexandria, VA

"I just wanted to say thank you for all your help and excellent customer service. Your company goes above and beyond to ensure customer satisfaction. I particularly appreciate the pleasant reminder phone calls and follow-up calls. I will recommend your services to anyone in need of moving and/or storage. I look forward to my continued business with you."

Jennifer B. -- Manassas, VA

"I can think of nothing better that BoxCart could have done to make our experience any better! Sales people were delightful, delivery was prompt, as was pick-up. The driver took great pains to get the placement on the driveway to our satisfaction and to protect a large tree from being disturbed. We could not have completed our lengthy renovation without having a place to pack our furniture during our project. You provided a clean, safe and accessible place for our valuables at a resonable price. We are, indeed, grateful and have, and will, recommend you to others."

Margie W. -- Chantilly, VA

"Once again, you have far exceeded my expectations with your friendly, efficient customer service. As I mentioned to you on the phone, working with your company was one of the most pleasant experiences we had during our just-finished renovation! It seems so rare these days to find companies that take real pride in their businesses and strive for the best in customer service -- so it's such a pleasure to come across one unexpectedly!

I have already recommended your company to several of our friends and neighbors who are planning renovations, and posted a glowing recommendation on our neighborhood's web and email based network of referrals. So I hope that I can repay your great service with some additional business. Best of luck -- you are doing a great job!"

Momoko. K. -- Great Falls, VA

"Everything went very smoothly! Many thanks for making such a stressful time less so. We will definitely recommend BoxCart to all our friends!"

Anne Q. -- Alexandria, VA

"I wanted to say how helpful everyone at BoxCart was leading up to my move, and the movers were fantastic! They were on time, courteous, and very efficient. I was very pleased with everything. I would definitely use you all again and recommend you to anyone. Thanks again!"

Samantha S. -- Vienna, VA

"Just a note to say thank you for the professional and speedy response to my request for storage. In just a few moments, your organization was able to elicit from me the extent of my needs and quickly make adjustments in your daily planning to accomodate. The delivery was also impressive. The equipment was clean, and the personnel were professional and fast. As a systems engineer, I see all sorts of organizations. If today was any measure, BoxCart sets the bar pretty high for any competitor. Thank you again for the fast response and follow-through."

Cordially,
Mark S. -- Alexandria, VA

"I thought that the customer service that was provided by each person on your staff was exceptional. I cannot remember a company that I have worked with that was so focused on the customer. I truly appreciate the attitude of everyone you work with and the service that was provided. We always recommend BoxCart and will use it in the future when the need arises."

Melissa H. -- McLean, VA

"My experience with your company has been exemplary. From your customer service, friendly demeanor, to the condition my crates and contents arrived in has been excellent! I WOULD recommend your company, as I have in the past, to anyone with storage needs. Thank you again for the service, and I will definitely use you again if the need arises."

Kris R. -- Arlington, VA

"We were very pleased with our entire BoxCart experience and look forward to the additional contact you mentioned in your "Tender Loving Care" program. I have recommended you to numerous people, including local realtors. First class all the way!"

Thanks,
Meg M. -- Gaithersburg, MD

"Your service was top notch! I will use only BoxCart in the future, and I will recommend BoxCart over any of your competitors!"

John B. -- Bristow, VA

"We were so glad that we chose BoxCart to store our things. Your customer service is impeccable. Our experience with your company has been a pure delight. We wish you continued success, and we will recommend BoxCart whenever we can!"

Carlos & Alyssa D. -- Alexandria, VA

"Thank you so much for delivering to me on such short notice. Dealing with our flooded house was very overwhelming, and I so appreciated your quick delivery. Mr. Stowell (the owner) was very friendly and helpful. The delivery person was very nice and efficient. I will for sure recommend your company to anyone needing such a service."

Terri O. -- Woodbridge, VA

"We were very happy with the service we received with our move, with both the customer service staff and the moving men. Thanks again for a smooth move!

Ted J. -- Ashburn, VA

"I just wanted to extend my thanks for everything you did. Your service has been wonderful, and I truly appreciate how easy you have made this for me."

Jennifer G. -- Silver Spring, MD

"We will be happy to recommend you to others who are in need of storage. Everyone I have ever dealt with at your business has been very friendly and helpful! Nice to do business with great people like you all. Thanks!!"

Julie K. -- Lorton, VA

"I haven’t even started my storage time with BoxCart yet and already have been most impressed with the level of customer service I have received. It is refreshing that for a “customer” your company will accommodate them in any way possible. It seems the idea of the “customer” has long been gone, but thank you for bringing the idea back!

I have already referred your company to a friend and will continue to do anything I can to bring your company the business it deserves.

Thank you for your friendliness and cost efficient services!"

Susan S. – Alexandria, VA

"Thank you. Once again we appreciated the excellent service and follow through, you guys are great! I’ll certainly recommend you to anyone that asks, no hesitation at all."

All the best,
Stephen M – Arlington, VA

"Thanks so much! You have been such a great help! We felt well-cared for; your customer service record has to be excellent."

Thanks again,
Kirsten E. - Oakton, VA

"Hello! Our experience with BoxCart was as good as it gets! It was worry-free, simple and delightful. Your driver, Josh, was so helpful, polite and friendly, it was a pleasure doing business with him. He is a gem of an employee and a real asset to your company. Simply having Josh as our driver would make repeat customers of my husband and myself.

Our move has had SO many speed bumps, ups and downs and problems...but our experience with BoxCart seems like the ONE consistently good thing throughout this moving process."

Thank you!
Emily B. - Sterling, VA

"We were extremely pleased with the BoxCarts. After several months outside, our furniture was as clean and dust free as the day we placed it all inside (I wish my house stayed that dust free)."

Ron R. - Chantilly, VA

"I am EXTREMELY happy with the level of service provided by you and the rest of the BoxCart team!"

Joanne N. -- Reston, VA

"Thank you for your continued demonstration of exemplary customer service!"

Jill C. – Burke, VA

"I want to extend my appreciation for the incredible service your company has provided me in my first real home-to-home move. Everyone I worked with and spoke to was courteous and willing to go the extra mile to not only meet my ever changing needs, but they recognized and assisted me in every facet of the move to get me the best value for my situation. The selling of my home and the move to my new home would not have proceeded as smoothly without your help. I can't thank you enough. I would gladly make myself available as a reference for your outstanding business."

Sincerely,
Rick and Stef C. - Haymarket to Herndon, VA

" I was completely satisfied with your services. Your drivers both on the pick up and delivery ends were courteous, professional, and efficient. I would not hesitate to use you for all my future storage needs. Thanks again for making it an easier job than it has been in the past."

Best Regards,
Carol Q. - Arlington, VA

"Thank you for the wonderful service your entire company provided with our storage needs. Your company will be highly recommended to family and friends."

Joanne and Roger S. – Sterling, VA

"I will absolutely recommend BoxCart to all my friends. All the services were prompt and of great quality. In all cases your staff was professional and knowledgeable."

Thanks Again,
Jim B. - Burke, VA

"We are very pleased with the service and quality of the storage units we rented from BoxCart. Not only would we use your company again, we have recommended you to several people we know, as well as strangers who stop in front of our house!"

Sincerely,
Alice F. - Alexandria, VA

"I just want to say that you guys were great to work with, and I will recommend you to anyone seeking storage. You were very prompt to deliver and pick up, the items all came back in perfect condition, and I appreciate the follow-up calls I received making sure there were no problems."

Thanks again and take care,
Kim K. – Arlington, VA

"Thank you very much. Dealing with you has been a good experience and we have and will continue to recommend."

Patrick C. - McLean, VA

"Thank you – and let me say again that your customer service is outstanding. I look forward to recommending you to friends and family!"

Linda S. – Silver Spring, MD

" Your service and team have made my move so easy, I know if I am required to move I will call you. Everything was explained and clear. Please call me if you need a reference. OUTSTANDING JOB AND SERVICE."

Jerry B. - Gainesville, VA

" I was very happy with BoxCart. The driver who delivered and picked up the BoxCarts at my home was very friendly, punctual, and professional. Working with your company was one of the best parts of our move experience."

Thanks,
Corey G. - Washington, DC

" Using BoxCart was a great experience. It was so easy and the men who dropped off and picked up the BoxCarts were very nice to me. It was a seamless process and I wanted to thank your team. I have recommended BoxCart to several of my friends who will be moving in the near future."

Sincerely,
Sarah D. - Washington, DC

" Thank you so much for all your help! I really appreciate everything you did to make sure that my needs were met! If I ever have a need for storage in the future, I will definitely use your company again."

Jenn Z. - Washington, DC

" Thank you for being a company with whom it has been a pleasure to do business. I will refer you to all my friends in need of storage."

Nancy V. - Arlington, VA

" It was great doing business with BoxCart."

Jerry H. - Sterling, VA

" We were very happy with our experience with BoxCart. Everything worked out perfectly."

Thanks,
Katherine R. - Gainesville, VA